![]() The email you expect to receive may have been filtered. Check your Email Filter Settingsįiltering your email is a necessity, especially if spam emails start coming in from bots or advertisers. This can take up space and cause the email to be in the Trash forever. Google will keep these emails for 30 calendar days before deleting them. Gmail does not automatically delete emails that are placed in the Trash. To clear out your storage space and continue receiving messages, delete files from Google Drive or emails in your Trash. Your Gmail storage space will be displayed on the right side of your screen (15 GB by default for all users). To check your available storage space, open Google Drive. Your Gmail account has a storage limit, and you will stop receiving messages once this limit is reached. If you’re having trouble seeing all of your Gmail messages on your device, try logging out and back in, or force syncing with Google’s servers. ![]() JavaScript and cookies must be enabled for these browsers to function properly. You can access your Gmail account on the following browsers: Gmail is only supported by four browsers. If you haven’t been able to find your email yet, try another web browser. You can update the app through either the App Store or Google Play Store. It is important to keep your Gmail app up-to-date to avoid any potential syncing issues or other problems that could lead to losing email data. You can archive an email by simply swiping left or right. This is where you can also store your archived emails. If you are unable to find the email that you want in the Trash or Spam folder, the All Mail tab may have it. It displays all your email related to your account. The All Mail option is on the left-hand side of your screen. This is a common problem with antivirus software that deletes emails it considers to be viruses. You may have accidentally deleted it or clicked the wrong button. If you’re expecting an email but can’t find it, check your trash folder. If your antivirus software has an email filtering function, the expected email may also be in the trash folder. You can usually find the spam folder in the left-hand corner of your screen when you open Gmail. Google’s automatic spam filter may have caught the email and moved it to this location. If you’re expecting an email from Google, be sure to check your spam folder. If you can receive emails from your computer, the issue likely lies with the other party. Send one email from your Gmail account, and another from a different email service such as Yahoo or Outlook. Sending an email is a great way to troubleshoot any issues you may be having. We recommend asking the sender to resend it to you in such cases. Your email client may not have been handled correctly if Google’s servers are temporarily unavailable. Check Google’s workspace status to see if Gmail has been down recently or is currently down. Google servers can go down for maintenance or unexpected difficulties, although it is rare. ![]() Delete Large Or Unnecessary Files Or AttachmentsĨ Basic Troubleshooting Methods To Try 1.Ask an Admin to check the Google Console.Be sure that you select the option to "Reply from the same address the message was sent to" under the "Accounts and Import" tab of Gmail settings. Log into your work email and retrieve the code and enter it into the Gmail settings. Select "Add Account."Īfter the authentication is verified, a code will be sent to your work email. Some server connections do not support TSL. If you opted to send through your work domain server, then enter the SMTP server and port number for the work email.Įnter the username and password for the work email and select either TSL or SSL for the secured connection. However, since this is a work email, it is advisable to send using your work domain servers. If you select this, you will need to send a verification and enter the code and the setup is complete. First, you could route through Gmail servers. After clicking "Next," a window will pop up asking for the username, password and POP3 server.Ĭheck the box "Leave a copy of retrieved message on server" if you wish to always keep a copy of your emails on your work server.Ĭheck the box "Label incoming messages" if you want all of your work emails to have a unique label that quickly identifies them as originating from your work email.Ĭlick "Next" and a window will appear asking if you would like to send messages using your work email.Ĭlick the box that says "Yes I want to be able to send email from." The next prompt will ask for the name you wish to appear when you send email. Enter the email you wish to check through Gmail. Go to "Accounts and Import" and click "Add a POP3 account." This is midway down the page.
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